Classes Available    Monday - Friday, 8 AM to 10 PM,    Saturday, 8 AM to 8 PM,    Sunday, 12 PM to 5 PM

Class Policies

REGISTRATION & PAYMENT

Payment is due at the time of registration. Your class is not considered to be registered until payment-in-full is received. The fastest and easiest way to make your payment is through PayPal, using either a PayPal account or a credit card. It is also possible to pay with a credit card, CashApp, Zelle, ApplePay, or cash, as long as it is handled in advanced and the class has not filled up. If you need to pay in the aforementioned ways; please call 940-440-2923 or email me at info@alliswellhcs.com. If the class fills up after you make your payment; you will be notified via email to be scheduled into the next available class or you can receive a full refund.

CANCELLATION

To keep cancellations to a minimum, you must cancel 7 business days prior to start date of the class. You will be refunded the cost of the class minus a $20.00 administration fee. There are no refunds after the 7 day cut off. After that time, unless if you chose to reschedule or transfer to another class (within 60 days), your payment will be forfeited. We allow for exceptions but they are based on a case by case basis.

ATTENDANCE AND PUNCTUALITY

Plan on arriving to class a minimum 15 minutes prior to the start of class. Attendance for the entire class is mandatory for certification. Students arriving after 10 minutes after the start of class are considered a “No Show.” There are no exceptions if you arrive late unless you call to notify the instructor. There will be no refunds if you arrive late and it is up to the instructor to let you reschedule to another class with or without a fee.

RECERTIFICATION/RENEWAL

Recertification/Renewal students will be required to show proof they have successfully completed the class within the last 2 years or they will be charged the price for an initial class.

CLASS ENVIRONMENT

This is a smoke free drug free environment.

CLASS START TIME POLICY

If an organization/client schedule a class, and after the instructor arrives, the organization/clients holds, or delays the instructor from beginning the course, the organization/client will be charged at a rate $35/hr in 15-minute increments. This will be charged to the organization’s/client’s original payment method. Certification cards can not be issued to a client until their balanced is paid in full.